Frequently Asked Questions

When do I get my badge?

You will be sent your badge in advance to print out in colour and bring with you. Doing so will ensure you can fast track registration and access the event as quickly as possible.

I have not received my email confirmation, please can you advise?

Please send your request to the Future Decoded team and we will look into this for you.

What is the price of the ticket? 

It is a free event, you simply need to be registered in advance. 

I am travelling from outside of the UK. Can you help with visa letters? 

The event is targeted at a UK audience but you are more than welcome to attend. However please note we are unable to assist with any visa requirements. 

Do you have the latest agenda details? 

Please refer to the agenda page on a regular basis as this is being constantly updated.

How can I make and amend my agenda for the day? 

We will send you further information, approximately 3 weeks prior to the event, on how you can create an account and personalise your agenda. You will also be able to download the Microsoft Future Decoded App which will be a single source of information on the day and help to make sure you don’t miss anything. 

I would like to book accommodation for the event? 

Please visit the ExCeL website where you will find information on local hotels.

Can I pre-book for a breakout session? 

All breakout sessions are filled on a first come, first served basis. Once the room is full, we will be unable to admit any more attendees to the session. You may express your interest for a session when you are personalising your agenda, which helps us to see the most popular sessions and put these in the largest rooms. 

What happens if I don’t get into a Breakout session I want to see? 

All breakout sessions and the sessions in the Microsoft Theatre in the Expo are being recorded, and will be available within 10 working days of the event.

Can I bring my colleague? 

If your colleague would like to attend then they will need to register for a space or they can join us on the day online for all the highlights at FD Live.

I have a question regarding accessibility? 

Please refer to the accessibility page on this website and contact ExCeL London direct, or send your query to the Future Decoded team who will be able to assist you.